Can't sign into Bing!

* Merged

So, I accidentally signed out of Bing on Microsoft Edge. I tried signing back in but it didn't work because when I clicked sign in, it started to refresh itself, not prompting me to authenticate, and then I was still signed out once it loaded up again. Can someone tell me how to get back in or at least tell me how that works?

* Merged

Hi ,

Thanks for using Microsoft products and posting in the community.

I understand from your message that you can't sign into Bing. Don’t worry.This issue may be due to a problem with the Edge browser, you can try the following steps to see if you can solve your problem

Option 1:Restart your computer, then try to open the page in Microsoft Edge again, and then try to log in to Bing.

Option 2: Fix Microsoft Edge

1. Make sure the browser is closed and you have administrative rights to the device. If there are multiple users logged in the device, make sure Microsoft Edge is closed for all users.

2. Select Start > Settings > Applications > Applications and Features.

3.In the list of applications, select Microsoft Edge, and then select Modify. If the Modify command is not available, it is possible that your organization has Microsoft Edge installed and is managing it for you. For assistance, contact your system administrator.

4.If you are prompted, "Do you want to allow this application to make changes to your device?" , select "Yes."

5.Make sure you are connected to the Internet, and then select "Repair". The fix should not affect browser data and settings.

Try logging into Bing again afterwards.

Option 3: Reset Edge:

1. first press the shortcut key "win+I" to open "Settings", select "Applications"; 2.

2. open "Applications and Features". 3.

3. find "Microsoft Edge" in the list of programs below, and click on it, select "Advanced Options"; 4.

4. there are buttons for "Repair" and "Reset" in the advanced options, first use "Repair" if the problem still exists, then use "Reset ".

Note: Reset will lose some data, if there is important information also need to backup in advance.

I hope the information provided is useful to you, Feel free to post back if you need further assistance.

Best Regards,

Oliviaq | Microsoft Community Support Specialist

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