Microsoft Band 2, damaged

Hey,

I have no idea how it happened, but I've managed to put a little crack in the screen of my Microsoft Band 2, after only a week of having it!

I don't have the Complete cover (biggest mistake ever), so I want to know how to go about getting this fixed?

Thanks for your help

 

Question Info


Last updated September 13, 2018 Views 31,230 Applies to:
Answer

Soerdahl,

Thanks for reaching out to the Microsoft Band community forum. Sorry to hear you fell and broke your Band. I sincerely hope you are doing okay.

I understand you've accidentally broke the glass on the Band thus you would like to inquire about repair.

My best suggestion is to reach out to our assisted support and they should be able to assist you.

Respectfully,
Ben_Mk

5 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Answer

Thank you for sharing your concern in the Microsoft Band community and sorry to hear that your Band strap is broken. Please reach out to the Band support team for assistance.

Best,

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.