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Windows 10 Bluetooth Can't Send File

Hello,

I got a problem since I upgraded my windows to windows 10. When I connected the Bluetooth to my phone, why the audio is not play in windows media player(If I play a music from my phone, the sounds will come out from my laptop speaker)?

I can't send any file from my laptop to my phone through Bluetooth as well. Usually when I right-click a file and my Bluetooth is already on, there will be an option Send file via Bluetooth. But now there is not any option to send it via Bluetooth. So how to fix this?

PS: I have already open FixIt but it doesn't support windows 10. I have opened the manufacturer's site to see whether there is any updates for my Bluetooth but there is not.

Answer
Answer

Hi,

Welcome to Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to update all the latest drivers in your computer. Also update you chipset drivers from the manufacture website. Also I suggest you to uninstall and reinstall the Bluetooth drives and check

I suggest you to run the system troubleshooter and check.

Method 1: Run the troubleshooter.

  1. Press Windows + X key.
  2. Go to Control panel.
  3. In the search box, type Troubleshooter and      then click Troubleshooting.
  4. Under System and Security,
  5. Click on System Maintenance and Click on Next button.

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

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Question Info

Last updated April 19, 2025 Views 10,800 Applies to: