I am in the insider program. I had an update pop up for me about 48 hrs ago and I went to install it, all went find and it restarted, at this point I noticed my Xbox was on but no picture.
I left for a few hours and the screen continued to not have picture, I began troubleshooting.
-Console is plugged into the wall and was on energy saving prior to incident
-Reset modem/router (I use an ethernet cable for connection)
-Unplugged power supply from console, then from wall, then disconnected it from the power brick, waited for orange light to naturally shut off.
-Reconnected power supply in the same fashion.
-Left console off while running to the forums to download the Reset file for Xbox One on one 4 GB flash drive and the OSU2 on another 4GB jump drive, both extracted properly and the system update folder placed onto the NTFS formatted drives.
-Went back to the console armed, plugged reset USB in first, pressed sync and eject with a continuous hold and turned on console, the console turned on, no second tone, no failed tone either, it continued to be screenless
-Tried OSU2 USB same results
-Reset the power supply again, tried the button combo for the update with any flash drives inside the console which usually produces the troubleshooter, console came on, no picture
-Decided to troubleshoot the picture, held the eject and power button, console came on, no second tone, still no picture
I've done all these steps so many times over the last few days, I am certain now my console will not come back on with picture, my warranty expired last year and I have never had any issues
I need some assistance getting my console back on, thank you so much!
