Vista Not updating

Hi,

1. What is the exact error message you receive?

I would suggest you to follow these steps and check if it helps.

Method 1:

If you have installed any security software on the computer, I would suggest you to temporarily disable it and check if the same issue occurs. Make sure you enable it once it is done.

http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software

Method 2:

Try resetting Windows update components and check if it helps:

http://support.microsoft.com/kb/971058/en-us

Method 3:

Try performing clean boot and then try to update and check if it helps, here is the link:

http://support.microsoft.com/kb/929135

Make sure that you put back the computer to normal startup mode once it is done.

Method 4:

I would suggest you to try downloading the updates and install it manually and check if it helps, here is the link to download:

http://www.microsoft.com/downloads/details.aspx?displaylang=en

Also check update history and find the kb numbers and errors associated with the updates

Azam – Microsoft Support.

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