My external hard drive (WD Passport) does not disconnect from my laptop. When I click on the "Safely Remove Hardrive" icon the message I get is: "Windows can't stop your 'Generic Volume' device because it is in use. Close any programs or windows that might be using the device and try again later." There are no applications, no music, no other windows running? The only way to disconnet this divice is to shut down computer entirely. There are 3 laptops in this household running, Vista Home Premium 64 bit, Vista Home 32 bit and Windows XP. The external hard drive does fine disconnecting from the laptop running Operating System XP but does not do well with the two running Vista 32 or 64 bit.
Hope you can help with this problem. Thank you.