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ERROR 0x80240009 PLEASE HELP

error 0x80240009 PLEASE HELP

hey,

i am running on VISTA HOME PREMIUM 32-bit(SP 1 installed) and i have always had problems with windows update . i wanted to install service 

pack 2 long ago,but it wasnt successful-- saying that the system was not ready for it,and as it told me i went for the SYSTEM UPDATE 

READINESS TOOL(KB947821) ... and i ran it, and it showed: PRESS OK TO INSTALL HOTFIX FOR WINDOWS KB947821 ,when ok is 

clicked,after about 5 seconds an error appears saying : ERROR 0x80240009 ! now i am desperate to install SP2 as some apps require it ! PLEASE 

 

HELP !

Saketh,INDIA(16 yrs)(I swear i wanna join microsoft one day!)

 

Answer
Answer

Hi SakethS,

Step 1:

Try troubleshooting this issue with clean boot.

Refer the following Microsoft KB article:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135 

Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.

Restart your computer and let any other window update operation complete.

Step 2:

Refer this below provided Windows help article and check for the issue.

How do I reset Windows Update components?
http://support.microsoft.com/default.aspx/kb/971058

Thanks and Regards:
I. Suuresh Kumar - Microsoft Support.

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Question Info

Last updated January 21, 2020 Views 13,108 Applies to: