Windows updates failed to install on Windows 8

Hi,

It seems that Windows updates failed to install on Windows 8.

I will certainly help you with this.

1.      What do you mean by “left me with new and incorrect date after its 20 minute effort”?

2.      Were you able to install windows updates earlier?

3.      Are you getting any error code or error message?

4.      Were there any recent changes made on the computer prior to the issue?

Let’s follow these methods and check if it helps.

Method 1: Run Windows update troubleshooter.

a. Open Search by swiping in from the right edge of the screen (or if you're using a mouse, pointing to the upper-right corner of the screen and moving the mouse pointer down), and then tapping or clicking Search.

b. Tap or click Settings and type troubleshooting in the text box.

c. Tap or click Troubleshooting from the list of results.

d. Tap or click Fix problems with Windows Update, click Next and follow the instructions.

Method 2: Perform clean boot and check.

You may perform a clean boot to check if any third party application is causing the issue.

Step 1:

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f) On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g) Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a) Follow steps 1a and 1b to start the System Configuration utility.

b) Click the Services tab, and then click to select the Hide all Microsoft services check box.

c) Click to select half of the check boxes in the Service list.

d) Click OK, and then click Restart.

Step 3: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.

Step 7:

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d) When you are prompted to restart the computer, click ‘Restart’.

For more information, visit the following links.

http://windows.microsoft.com/en-US/windows-8/troubleshoot-problems-installing-updates

Windows Update hangs when downloading or installing updates

http://support.microsoft.com/kb/2700567

Hope it helps. If you have any other questions, please do not hesitate to let us know. We will be glad to help you.

Thank you.