Recovery media creator shows "could not find the files needed". What to do ?
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Thank you for posting your query on Microsoft Community.
From your issue description, I understand that Recovery media creator gives you an error message "could not find the files needed”.
Let’s start with a question.
-What is the make and model of the computer?
In order to change the settings you may contact the OEM (original equipment manufacturer).
Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
If you want the Windows 8 installation disc, I suggest you contact Microsoft store and check.
Refer to the link.
http://www.microsoftstore.com/store/msstore/cat/categoryID.61721000?Icid=Home_4up2_Win8_020413
As Windows 8 came pre- installed, I suggest you contact the computer manufacturer for recovery media and check.
Hope the above information helps.
Do get back to us and let us know the status of the issue by your next post or in case you need further assistance regarding Windows.
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Report abuse
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Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
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