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Problem installing software and get 0xc000007b error on Windows FixIt.

Having a problem installing software.
Downloaded Microsoft fixit but it is giving the following error - The application was unable to start correctly (0xc000007b).
I have run reg. cleaners and searched the web for answers but to no avail.
Running Win 7 64
Any help would be appreciated.
Thanks

Look at the Microsoft KB article below:
You may follow the steps from the below link:

How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer: http://support.microsoft.com/kb/2438651

We need more information about the program you are trying to install.
What is the program name?
Is it compatible with Windows 7? http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
What is the error message you get when trying to install the program?

What Microsoft FixIt did you attempt to install?

Please furnish more details and we will try to assist.


Thanks,

Marilyn

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Thanks Marilyn
Tied the steps in the link but no luck.

The software I am trying to install is Samsung Kies V.2 and is compatible with Win 7 64

No error message received from the program. The program begins to unpack showing only the green bar and no text. It then hangs.

Error message comes from Fixit version 3.0.0.35 (The application was unable to start correctly (0xc000007b). Click OK to close the application).

Thanks for the assistance

Michael

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"I have run reg cleaners" that being the case who knows what other problems you have created.
Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Hopefully none
At this stage the machine is running well apart from the install problem.


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Last updated February 14, 2023 Views 2,730 Applies to: