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Please help with error 0x000000e 

I have dell inspiron n5110 with win 7 home and i installed new windows with recovery partition , when i        restart laptop this message appear                                                                                                                                                                                                                                               Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem              1. Insert your windows installation disc and restart your computer.                                                      2. Choose your langugae settings, and then click next                                                                       3. Click "repair your computer."                                                                                                            Status: 0xc000000e               
          Info: The boot selection failed because a required device is inaccessible.

now i cant access to recovery partition to install windows but i have recovery cd when i boot         from cd it open only dell data safe and i make factory recovery but still have the problem                                                                                                                                                                             i cant access to safe mode or system restore or cmd only access to dell data safe                                                                                                                                                                                                                                                                                                                                     Thanks

Hi EslamBekhit,

 

This issue may occur if master boot record (MBR) is corrupted. Try these steps and check if it helps.

 

Step 1
Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc) except mouse and the keyboard and then boot up.

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get updated driver software for the device.


Step 2:
You may also try to rebuild the BCD and check if that helps. Follow the steps in the Microsoft help article and check if that resolves the issue.
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

 

Let us know the status of the issue. If you need further assistance, please post back. We will be glad to help you.

Regards,
Anil

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Thanks for replay

But this is laptop and its difficult to dissconnect hardwares and i make Dell Diagnostic Utility and show no error with hardware

and when i put recovery dvd it open dell data safe to get factory recovery not win 7 installation so i cant go to cmd

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Any help ?!

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Eslambkha,

 

Thank you for getting back.

 

1.       Are you able to boot to desktop?

2.       Did you check if the issue persists in Safe Mode?

Regards,
Anil

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Anil kumar B,
          
          Thanks for your help i solved the problem

  I make factory recovery from dell data safe and before win start for first time i select repair my computer and followed the steps above 


But i have one question please when i make factory recovery i delete all partition in harddisk ,If there any way to recover formated partition with data on it 

                                                                           Thanks
 
                                          

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Eslambkha,

 

Since you are performing factory recovery, I would suggest you to contact the computer manufacturer and check if they have any option to reinstall Windows without losing the data.

 

Regards,
Anil

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Hi All, 

Im linda and now im facing the same problem. Which i couldnt start my laptop (lenovo version) . The same messages came out. I dont know what to do.. Can anyone help me out? As i dont think i have the windows installation disc with me.

Regards.

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I still have a problem 

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Last updated February 14, 2023 Views 59,342 Applies to: