when scanning to email, outlook opens, attachment binds, type message in email body, email sends with attachment but email message in body disappears! attachment goes through. this happens every time.
outlook 365/2016, updates installed, scan/printer driver is current.
mail is imap and when sending attachment by opening outlook, new mail first then attaching file, message and file send just fine!
have reinstalled office, reinstalled print/scan drivers.
any of my fellow nerds have any ideas? am scratching my head.