Hello I bought sonic the hedgehog arcade title a while ago and now when i go and play it it tells me to unlock the game. I already purchased it before, and also have some achievements, but now every time I wanna play it keeps telling me to purchase and unlock. :(
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Sonic the hedgehog Purchase Issue
Report abuse
Thank you.
Reported content has been submitted
EBK CHUNCH - Did you purchase this on the same account that you're trying to play it on?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Yes I bought it with this account in 2007
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Known issue with the older Sega titles. If you do a license transfer (http://www.xbox.com/drm) it'll fix it permanently.
If you don't want to, launch the game in trial mode, and from inside the game, choose "unlock."
At that point, it will bring up a "do you want to download again?" dialog box. Select YES and let it go. It should take only a few seconds, because it's only getting a new key.
Once done, select "OK" or "Continue" or whatever it says - I forget exactly.
Anyway, whatever you do, do not exit the game! Just return to the game's main menu, and you should be able to play just fine.
Keep in mind, you will need to do this every time you want to play. (Unless you do the license transfer.)
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated January 8, 2024 Views 14 Applies to: