Updating to Gold

I have a silver membership, and whenever I try to update to gold, it says: Can't retrieve information from xbox live. Status code: 80190864

When I tried to update through the website it told me there was a glitch in the system. Anything I can try? Gamertag is chownmein

You may have a billing violation on your account. You can check this on https://billing.microsoft.com or call phone support.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 18, 2021 Views 5 Applies to: