hi,i had an email on the 20/6/11 sayin this:
Dear Eamonn Porter,
We have been unable to charge your credit card for your Xbox Live 5000 Microsoft Points bundle purchases. The following credit card is the current payment method on your billing account:
Credit card type: VISA
You will not have access to the service until you update the payment information for Xbox Live 5000 Microsoft Points bundle. If payment is due for other Microsoft services purchased with the above card, those services may also be affected.
To view or change your billing account, go to https://billing.microsoft.com, and select one of the following options:
- To update payment information, click on the payment method's link under 'Payment type', on the next page click 'Go to payment method information', and on the next page click 'Edit payment method information'.
- To view a billing statement for a payment method, click the payment method's link under 'Payment type'.
If you have already resolved this issue, please disregard this notice and accept our thanks.
Thank you for using Microsoft Online Services.
Microsoft Customer Support
Note: Please do not respond to this message.
To receive notifications at a different e-mail address, sign in to your account at https://billing.microsoft.com, select 'Go to personal information', then click 'Edit personal information', change the 'Contact e-mail', and click 'Save'.
For more information on online safety visit http://www.microsoft.com/phishing.
To receive notifications at a different e-mail address, sign in to your account at https://billing.microsoft.com, select 'Go to personal information', then click 'Edit personal information', change the 'Contact e-mail', and click 'Save'.
For more information on online safety visit http://www.microsoft.com/phishing.
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Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
2929 N Central Avenue
Suite 1400
Phoenix, AZ 85012
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
2929 N Central Avenue
Suite 1400
Phoenix, AZ 85012
Form: 26
the problem being i have never attempted to purchase 5000 microsoft points. a little explanation would be helpful. i wouldnt want to be landed with a huge bill for microsoft errors.
thanks.