always disconnects!

because of the apartment that i live in, I have to run my computer and xbox and anything else i want to connect online to a cumbersome, difficult set top box that runs everything, because that is the apartment chain's "free net in ever room" hook. but this thing is pain! because it requires a user name and password everytime, i have to keep that in xbox settings. i have to keep a 2nd MAC address too because the only way to sign in is thru the box and web browser.

i cant keep my computer an xbox running online at the same time, what can i do to fix it? i cant wait until i can move out of here someday

Hey there Kenomac! Sorry to hear you are having these frustrating connecting issues. Please give this a try:

support.xbox.com/.../performance

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Also try deleting and redownloading your profile (Delete Profile Only, not Profile and Items): This can sometimes cut down on random disconnections from the service: support.xbox.com/.../profile-move-delete

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Last updated August 18, 2021 Views 2 Applies to: