If the printer driver is corrupt, you must remove the old one first, either in step 4 described in Article One, or by using the procedures described in Bruce Sanderson's article.
If you don't remove the old driver, Windows will use it even if you download and think you are installing a new one.
----- LemP Volunteer Moderator MS MVP (Windows Desktop Experience) 2006-2009 Microsoft Community Contributor (MCC) 2011-2012
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