Ststem Restore error code 0x490 and Sys file integrity check error code 0x2

Vista will not boot up. Tried system restore and start up repair. Got following error messages: Sys restore-0x490, Sys file integrity check and repair-0x2. Laptop works in safe mode and when I finally do get it to boot up normally after safe mode it locks up after three minutes. Is there a microsoft vista detect and repair program I can run on this besides the one that came loaded on laptop
Answer
Answer

Hello StevieD070,

 

Ø  Have you made any changes to the computer prior to this issue?

Unfortunately, there is not diagnostic tool to fix this issue.

I suggest that you set your computer to clean boot to check if any of the Third party services running the background could be causing this issue. Here are the steps to set the computer to clean boot:

How to perform clean boot on the computer running Windows Vista

1. Click Start, type msconfig in the Start Search box, and then press ENTER.

 If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2. On the General tab, click Selective Startup.

3. Under Selective Startup, click to clear the Load Startup Items check box.

4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

5. Click OK.

6. When you are prompted, click Restart.

7. After the computer starts, check if the issue is fixed.

If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the following KB article to narrow down the exact source:

http://support.microsoft.com/kb/929135

If you can isolate one service that is selected when the problem occurs, that service is the one that causes the problem. If you determine that a service is causing the problem Normal startup mode following the steps under ‘Reset the computer to start as usual’.

 

Thanks,
Irfan H, Microsoft Answers Support Engineer. Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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Last updated March 14, 2020 Views 49,787 Applies to: