Windows defender error 0x80240016 cannot upload definitions

I am also not able to update Windows.
Answer
Answer

Hi,

This issue occurs if a Windows Update client or a Microsoft Update client cannot access the user token.

Refer this KB article and follow the steps:

Error message when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site: "0x80240016"
http://support.microsoft.com/kb/957307

Also refer this article:

How to troubleshoot definition update issues for Windows Defender:
http://support.microsoft.com/kb/918355/en-us

Regards,
Afzal Taher-Microsoft Support.
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Question Info


Last updated December 11, 2019 Views 4,108 Applies to: