Sony vaio with win8 won't boot. need the safe mode!!!!!!
Report abuse
Thank you.
Reported content has been submitted
Hi,
Sure sounds like a hardware issue. Was Windows 8 on the computer from the factory
or was it an upgrade? Either way you should check with Sony Support, their on-line
documentation, and ask in their forums about known issues.
Sony - Contacts
http://esupport.sony.com/US/perl/contact-land.pl
Sony - Drivers
http://esupport.sony.com/perl/select-system.pl
Sony - Support
http://esupport.sony.com/
Sony - Forums
https://forum.sel.sony.com/?XID=M:showcase:esupport
==================================
These may help :
WinKey + X (or Right Click in lower left hand corner) - Command Prompt (Admin)
C:\windows\system32\>
At the above prompt type in SFC /scannow
(There is a space between C and /)
How to Run the "SFC /SCANNOW" Command at Boot or in Windows 8
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
-----
Then run CheckDisk (chkfdsk /f /r)
File Explorer (formerly Windows Explorer)
Right Click the C: drive - Properties - Tools tab - Error Checking - Check
Windows 8 - Improve performance by optimizing your hard drive - see "To repair a drive:
http://windows.microsoft.com/en-US/windows-8/improve-performance-optimizing-hard-drive
How to Check a Drive for Errors with "chkdsk" in Windows 8
http://www.eightforums.com/tutorials/6221-chkdsk-check-drive-errors-windows-8-a.html
------------
Do a Refresh or even a Reset.
Windows 8 includes special methods to Refresh (keep files and settings) or a Reset
(new install removing all).
How to restore, refresh, or reset your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc
How to create a system image to refresh your Windows 8 PC
http://support.microsoft.com/kb/2748351
How to Refresh Windows 8
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html
How to Reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html
If you need a System Repair Disc or other methods :
How to Create a "System Repair Disc" (CD/DVD) in Windows 8
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html
How to Create a Recovery USB Flash Drive in Windows 8
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
How to Boot to the "System Recovery Options" in Windows 8
http://www.eightforums.com/tutorials/2269-system-recovery-options-boot-windows-8-a.html
How to Boot to the Advanced "Startup Settings" in Windows 8
http://www.eightforums.com/tutorials/4924-advanced-startup-settings-boot-windows-8-a.html
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!
Microsoft MVP Windows and Devices for IT 2009 - 2020
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I've managed to get an ISO of my DVD. I was able to boot the system in safe mode.
Once again, I disabled all the hyperv related devices from device manager and reboot.
The system reboot normally. Now I don't understand how can this be a hardware problem? Is my CPU damaged or memory?
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi,
There is a way to do this....
1st Restart your machine....then hit CTRL-ALT-DEL...before the BLUE WINDOW....this causes the
machine to restart.
2nd Again hit CTRL-ALT-DEL before the BLUE WINDOW.
3rd Let the machine boot this time....it will start at PREPARING AUTOMATIC REPAIR,
Then DIAGNOSE, and finally, ATTEMPTING REPAIRS. (about 10 minutes)
THEN the options will appear.
1) Select ... ADVANCED OPTIONS
2) This Window...Choose TROUBLESHOOT
3) Again select ADVANCED OPTIONS
4) Select ... WINDOWS STARTUP SETTINGS
5) Select ... RESTART
After Restart you will end up at the window F8 used to produce.
Total time on my machine...about 15 minutes...not fast, but no installation media necessary.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
As I said :
"Sure sounds like a hardware issue. Was Windows 8 on the computer from the factory
or was it an upgrade? Either way you should check with Sony Support, their on-line
documentation, and ask in their forums about known issues."
There just is not enough information on our end at time to determine if Windows itself has
any role in the issue.
Was this an upgrade or was Windows 8 installed from the factory?
Definitely check with Sony for updates to BIOS, low level chipset drivers, and the major on-board
and separate device drivers.
=========================================
Hyper-V, XP Mode, and Virtualization are supported via TechNet.
Virtual Machine Manager – Hyper-V
http://social.technet.microsoft.com/Forums/en-us/virtualmachingmgrhyperv/threads
Technet - Forums - Windows 8 Virtualization
http://social.technet.microsoft.com/Forums/en/w8itprovirt/threads
TechNet - Xp, Vista, Windows 7, and Windows 8 IT Pro
http://social.technet.microsoft.com/Forums/en/category/w7itpro,w8itpro,windowsvistaitpro,windowsxpitpro,windowsintune
TechNet - Forums
http://social.technet.microsoft.com/Forums/en/categories/
TechNet - Where is the Forum For…?
http://social.technet.microsoft.com/Forums/en/whatforum/threads
-----------------------------------------------
Excellent series on Windows 8 Hyper-V :
Windows 8 “XP Mode” – Part 1: Hyper-V
http://4sysops.com/archives/windows-8-xp-mode-part-1-hyper-v/
Windows 8 “XP Mode” – Part 2: Windows XP
http://4sysops.com/archives/windows-8-xp-mode-part-2-setting-up-windows-xp/
Windows 8 “XP Mode” – Part 3: Gotchas
http://4sysops.com/archives/windows-8-xp-mode-part-3-gotchas/
Windows 8 “XP Mode” – Part 2: Windows XP
http://4sysops.com/archives/windows-8-xp-mode-part-2-setting-up-windows-xp/
--------------------------------------------
Some other information (links provided by Ronnie Vernon MVP) :
What's New in Hyper-V:
http://technet.microsoft.com/en-us/library/hh831410.aspx
Hyper-V Automation Overview:
http://technet.microsoft.com/en-us/library/hh831705.aspx
Hyper-V Virtual Hard Disk Format Overview:
http://technet.microsoft.com/en-us/library/hh831446.aspx
Windows 8 Feature Focus: Client Hyper-V:
http://www.winsupersite.com/article/windows8/windows-8-feature-focus-client-hyperv-142889
Client Hyper-V Survival Guide - TechNet Articles: http://social.technet.microsoft.com/wiki/contents/articles/7704.client-hyper-v-survival-guide.aspx
Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!
Microsoft MVP Windows and Devices for IT 2009 - 2020
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.