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Surface Pro 2017 screen flickering
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Hi Howe,
One possible reason why screen flickers is incompatible app. We suggest that you follow the troubleshooting steps provided on this link. If the problem persists, you may check if you have Hyper-V installed and turn it off. Here's how:
- Select the search box in the taskbar, enter programs and features, and select Programs and Features.
- Select Turn Windows features on or off.
- Remove the check from Hyper-V and tap OK.
- Restart the Surface device.
Let us know if you need further assistance.
Regards.
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The task manager do flicker alongside other app. I had previously reinstall the display driver and the issue persist. Hyper-V has never been turned on as i carried out the checking steps you suggested.Hi Howe,
One possible reason why screen flickers is incompatible app. We suggest that you follow the troubleshooting steps provided on this link. If the problem persists, you may check if you have Hyper-V installed and turn it off. Here's how:
- Select the search box in the taskbar, enter programs and features, and select Programs and Features.
- Select Turn Windows features on or off.
- Remove the check from Hyper-V and tap OK.
- Restart the Surface device.
Let us know if you need further assistance.
Regards.
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Since the issue still the same after following all the troubleshooting steps provided on this thread, we suggest that you visit our Microsoft Store near you. For in-depth support, you may also contact our Answer Desk. Or if you're outside the U.S., you may keep in touch with our Global Customer Service.
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For meaningful solution, try this:
https://mikebattistablog.wordpress.com/2016/05/27/disable-intel-dpst-on-sp4/
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For meaningful solution, try this:
https://mikebattistablog.wordpress.com/2016/05/27/disable-intel-dpst-on-sp4/
Thanks for your effort. However, i am experiencing flickering like horizontal line across the screen, not brightness change as described in the link above.
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Hi Chenezy,
Have you tried the solution provided in this thread? If not, please do so and let us know the outcome from your issue.
Thanks.
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If some of the troubleshooting steps provided didn’t work. Please run Surface Diagnostic Tool Kit, this will determine the cause and eliminate the issue. For the steps, please click here.
We will be waiting for your update.
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Question Info
Last updated August 19, 2022 Views 13,912 Applies to: