Hello,
My name is Ron. I am a student at Capella University. I registered a personal account under my email "*** Email address is removed for privacy ***," then my student account as soon as I had access to a student email. It is my understanding that I will not be charged for use of this while I am a student there. Is that right? I just signed into my account online and the website confirms I already have an active account. Yet when I try to open a word document from my computer it says I need to reactivate. I am just wondering if this is happening due to some confusion between the accounts I opened with two different emails. Or is it because the student version only allows me to access word through the internet (Microsoft Word Online)? I would appreciate some clarification on this. Thank you in advance.
Regards,
Ron Hurst III
