The title says it all. I tried to update the firmware on my XBox controller using the XBox Accessories app on my PC.
I ran the app after downloading it from the store. It said to plug in the controller, so I did. (Windows recognized it as a controller and said "setting up USB controller," and then a moment later "controller set up."
I clicked on the "..." icon and selected the "update firmware" option. After an "are you sure" warning, the controller shut itself off, and the computer said "setting up controller updater" as if I had plugged a new device into a USB port -- which I did *not* do. A moment later, it said "controller updater set up."
Then the XBox Accessories app said "Updating." And it sat at 0% for at least 20 minutes. Nothing. I finally exited the app. I tried to re-start the app, but it just says "connect XBox Controller to start" EVEN THOUGH THE CONTROLLER IS CONNECTED!!!
I have read that plugging the controller into an XBox One will force an update. It did not. It does nothing -- it won't even charge. The light on the USB cable doesn't light up. (The USB cable came as part of the "rechargeable pack" -- a rechargeable battery and special USB cable.) . I have two controllers, the other controller works fine. The "charging" light lights up, it controls the XBox One just fine. I tried the cable with that other controller -- the cable that I know for a fact works perfectly well -- the bricked controller still won't work.
I have left the XBox on, at the home screen, with the controller plugged in for a good half-an-hour now. STILL NOTHING!!!!
Either send me instructions on how to fix this [Mod Removed-Inappropriate] thing, or I WANT A NEW CONTROLLER, MICROSOFT, SINCE IT WAS YOUR [Mod Removed-Inappropriate] SOFTWARE THAT DESTROYED MY CONTROLLER!!!