Minecraft: Windows 10 static audio

I recently redeemed the Windows 10 edition of Minecraft, but I can't play it due to a really awful audio bug -- upon launching the game I hear a loud white noise / static buzz through my headset (Razer Kraken 7.1, USB headset - the driver is managed by Razer's Surround software -- which is fully up to date). It's almost deafening and I always close the program before getting the menu.

I have no malware on my PC, I far exceed the requirements for Minecraft, Windows 10 and all my software is up to date, Minecraft: Windows 10 is the ONLY application where I've encountered the issue.

I've already tried changing the audio bit depth and sample rate (Control Panel > HW and Sound > Sound > Razer Kraken 7.1 > Properties > Advanced > Format drop-down menu), but this only changes the pitch of the buzz when launching Minecraft, with lower sample rates producing higher pitches.

A quick Google search returned this thread (http://www.minecraftforum.net/forums/support/minecraft-windows-10-edition/2488737-windows-10-mc-edition-static-sound-killer), which suggests there is a compatability issue with MC: W10 and the Razer Kraken 7.1 -  the suggestion by Patolord - as previously stated - didn't fix the issue for me. 

Any help would be appreciated, thanks.

Have u fixed it?

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Hey there, 

We will be locking this older thread due to it being revived by a new post. If the issue is on going, we recommend creating a new thread detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.  

Thank you!  

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That's what they said about rock-n-roll." ~ Shigeru Miyamoto

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Last updated April 22, 2024 Views 4,546 Applies to: