Xbox One blank screen when i start the console

Hi,

Today i got my day one edition of the Xbox One, i was really exited !

But no luck for me the console doesn't work, at first it showed me the green screen where the logo is, and it was stuck there for a long time !

I tried to reboot but nothing ...

So i decided to just wait while the logo was there, and after some time the logo was gone and i had a buggy image on the screen then nothing just blank ...

rebooted again, same stuff ... logo, buggy image and black/blank screen ...

and then after i checked everything (Different HDMI Cables, Different Tv, Power, tried to connect it to my router through LAN ...) nothing worked ...

and the worst ! now when i start it it's just blank screen ! and what i mean by blank screen is not loss of the hdmi signal, there's a signal but nothing on the screen ... just black not even the logo anymore when i start it !

So please if anyone has a solution ... 

:( thanks 

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Your Xbox One experience is similar to mine, except I havent gotten past the initial green screen.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sorry to hear that, it really sucks ! and im really pissed off right now because no one at Microsoft or support is explaining this problem and if there's a solution !

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Same happened to mine, I got the logo animation then it just went t a black blank screen after 2 minutes and never came back. I talked to Xbox One support on twitter which was no help.  I just returned it back to Best Buy. So much for Day One Editions. I'm not waiting 2-3 weeks to get a repair on an item I end up spending $800 on including games and accessories.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

well I am having the same problem, had just the green screen, rebooted 3 times, now had the green screen, fuzzy image and now black screen which does have a signal.....this has been sitting on this screen for 40mins and counting.....pissed off.com!!!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

i have the same issue..

green screen. black screen and thats all..

thank you ms..

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I'm afraid it won't work, left it for 5 hours and nothing, but keep trying and tell us if it works because i gave up :/

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have the same problem.  Turned it off and on again, now doesn't even show me the green screen.  

Normally I would say it's to early too drink but today might be the exception.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

clearly trolling the forums...why if it works! :/

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sly Impact Go get a life maybe ? if it's working so well what the hell are you doing here trying to troll us ? Forever alone i guess ;)

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

lol, apology!! I hope ur console starts the powering down when in the middle of a game!!!!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated August 18, 2021 Views 628 Applies to: