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Parent control.

Hello, Xbox live support.
a while ago my uncle bought a new xbox 360 for himself , so he gave me his xbox 360 in that time i wasn't a xbox user so he helped me setup an acount etc.
the thing that happened is he used his email for parent control, due the fact i was under 18.
Now for private family reason's i wont be able to see him.
So i was wondering if it is possible to remove the parent control email and maybe another can be set on it? because i cant accept the terms of use without the password of the email. so i was wondering if you guys could do something so i can acces my acount again.

Kind Regards,

Psycho_Pumke

The parental controls can only come off once you turn 18.

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However, you could have one of your parents help you create a new account for you with one of their emails as the parent account.  Your GS is still pretty low so it wouldn't be too bad.

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Psycho Pumke,

If you cannot get uncle to help you then you will need to create a new account which means a different GamerTAG, sorry.

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I never played xbox , i only played ps3 so thats why low gt but annyways i will contact xbox live since im 19 this was just a email i made with random info

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Interesting...  Your age is determined by the birth date entered when your account was created.  Oh well, good luck getting it sorted out!

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Last updated August 18, 2021 Views 16 Applies to: