Get error 0x8004fe22 - computer is not running genuine Windows

I am currently getting error 0x8004fe22 - This computer is not running genuine Windows.

I started getting this error 2 weeks ago, when I bought a new computer.  About after 3 days the error started.  I did a complete system restore, and error went away for about 1 week.  Tonight error came back, while surfing the internet.

I do not have the option to run slui.exe.  When I try to, nothing happens.
Also, do not have the option to update product ID in computer properties.  Although properties says windows is activated

Here is my MGA results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
Windows Product ID: 00359-OEM-8992687-00015
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8878101B-5280-4A2A-87E1-13D58BFC7A8F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Nick\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8878101B-5280-4A2A-87E1-13D58BFC7A8F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-3203422279-3433208684-2017100883</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>700Z3C/700Z5C</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>P02AAG</Version><SMBIOSVersion major="2" minor="7"/><Date>20120426000000.000000+000</Date></BIOS><HWID>68CA3F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 10:6:2012 22:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAln2sWkS9zCg+tmZPyiWiRJxhMD6EKaA1lmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC SECCSD LH43STAR
  FACP SECCSD LH43STAR
  HPET SECCSD LH43STAR
  MCFG SECCSD LH43STAR
  SLIC SECCSD LH43STAR
  SSDT SECCSD PtidDevc
  ASF! SECCSD LH43STAR
  FPDT SECCSD LH43STAR
  SSDT SECCSD PtidDevc
  SSDT SECCSD PtidDevc
  UEFI SECCSD LH43STAR
  UEFI SECCSD LH43STAR
  POAT SECCSD LH43STAR
  SSDT SECCSD PtidDevc
  SSDT SECCSD PtidDevc
  UEFI SECCSD LH43STAR


Answer
Answer
Licensing Data-->
C:\windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

lets see if recreating the licensing store will fix it:

Recreate the Licensing Store

    1) Click Start button.

    2) Type: CMD.exe into the 'Search programs and files' field

    3) Right-Click on CMD.exe and select Run as Administrator

    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)

    Note: the Software Protection service may not be running, this is ok.

    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    6) Type: rename tokens.dat tokens.bar

    7) Type: cd %windir%\system32

    8) Type: net start sppsvc

    9) Type: slui.exe

    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

 

Reboot, then run MGADiag again, and post the report

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Question Info


Last updated April 30, 2021 Views 4,178 Applies to: