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Windows live mail error 0x800ccc0d after security update

Unable to send or receive messages for the Vertical account. The host 'mail.****' could not be found. Please verify that you have entered the server name correctly.

Server: 'mail.****'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 11004

 

Please note the host name was adjusted for privacy,  host 'mail.****'

I am on Windows 7, and have been seeing this problem with both Windows live mail and Mozilla thunderbird since the last windows updates came through on  8/18

I have ensured my servername and password are both correct and am able to access my email through their individual sites (the GMail account accessed successfully atwww.gmail.com)

 

I have Tried Clean Booting my machine as well as ensuring that my firewall is allowing both programs to run.

 

Please help

Answer
Answer

If you believe the issue was caused by a Windows Update, you can remove the update or restore the system back to before you installed the updates:

Remove an update:
http://windows.microsoft.com/en-US/windows7/Remove-an-update

What is System Restore:
http://windows.microsoft.com/en-US/windows7/What-is-System-Restore

Try the steps found on the links above and let me know if they help!

Cody C
Microsoft Answers Support Engineer
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Question Info

Last updated January 7, 2021 Views 27,906 Applies to: