Been trying to upgrade to windows 10 and i cant. Every time i try it will run untill it gets to the blue windows 10 Microsoft icon with the spinning dots and then it will freeze when 3 dots come up. Does this every time no matter what. i have a brand new
system and it just wont go at all. Anyone have a solution?
If the Windows 10 Upgrade Assistant becomes stuck or unresponsive at various percentages: 0%, 32%, 62%, 87%, 99%, please wait at least 4 to 7 hours. If setup does not progress, close the wizard then restart your computer. Follow the
instructions to upgrade manually using the Media Creation Tool or the Windows 10 ISO file.
If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:
When making significant changes to your computer such as updating the operating system, you should always backup.
See links to resources about backing up by clicking the link for the respective version of Windows you are running:
Windows XP, Windows Vista, Windows 7, Windows 8/8.1
When making significant changes to your computer such as updating the operating system, you should always backup.
See links to resources about backing up by clicking the link for the respective version of Windows you are running:
Windows XP, Windows Vista, Windows 7, Windows 8/8.1
Disable General USB Devices (example - Smart Card Reader). You can do this from the Device Manager.
If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).
Load your BIOS the reset the BIOS defaults.
Check if there any available BIOS updates for your system, then apply them.
If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumb drive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver
for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again.
If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation.
If that does not work, try using the .ISO file to upgrade if possible.
If you are connected to a domain, switch to a local account.
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