May 10, 2024
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May 10, 2024
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Windows 10 media creation tool can't find USB
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Hi,
Thank you for showing interest in Windows 10.
If you are getting error message stating to contact manufacturer of your computer then there might be a chance that some hardware might not be compatible or the drivers are not present.
So, I would suggest you to check the system requirements before installing Windows 10. You may refer to the article mentioned below and see if it helps you to find out the requirements.
You may refer the article mentioned below to update the drivers on Windows 10 computer.
How to: Install and Update drivers in Windows 10
You may refer to the article mentioned below to for downloading Windows 10.
Hope the information provided is helpful. Do let us know if you have any queries related to Windows, we will be happy to assist you.
Sahil Bali
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I was having the exact same issue reported here. I read in another forum about Windows not recognizing Sandisk drives for the creation of recovery drives, with the recommendation to try another brand. I just succeeded in creating my Win10 installation USB drive simply by using the only non-Sandisk thumb drive I had, which happened to be a Toshiba. It worked on one of the front USB 3.0 ports on my system, too!
So, it appears that, for some mysterious reason, Windows 8.1 (maybe other versions as well) will happily recognize Sandisk USB drives, write to them, and read from them, but won't create recovery drives or installation drives on them.
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***UPDATE*** Please read!!!
I have read on several websites, do not try to install Windows 10 from 7 or 8.1 using the method outlined on CNET. Basically what could happen is that During Installation/Activation, Windows 10 will ask you for a product license key! You don't have one, it's an upgrade from Microsoft for Windows 10. Allow your computer to automatically update itself to Windows 10 that way Microsoft will update their database with your information they already have for that specific system and during Installation/Activation so you will not be asked for any license key.
This makes perfect sense to me as an advanced user. I thankfully did not get the USB method outlined on CNET to work for some reason and by what their comments reflect, it's a good thing that I didn't. Also check out this article for more information on ZDnet about Microsoft and their activation steps.
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I spent a couple of hours experimenting with my Sandisk thumb drives, re-formatting them to see if that would make Windows 8.1 accept them as recovery disks or as destinations for the Windows 10 ISO.
I tried it on a 4GB, a 16GB, and a 32 GB. No matter what I did, I could not get these tools to see the drives, despite their being available to Windows for all other purposes. Toshiba and Kingston drives work every time without a problem (I used a Toshiba for my Windows 10 ISO). I don't have experience with other brands.
I don't know what the nature of the Sandisk incompatibility is, but it does exist. I have seen theories about it all over the web, but so far nothing concrete. To the best of my knowledge, neither company has made official statements about it.
I just installed Windows 10, and have not tried for Sandisk compatibility under it, so I don't know if the problem goes away under the new OS.
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rgdow86 Yes an acknowledgement from Microsoft would be helpful. In the meantime, I would not use the USB method at all. Please read the update I posted on August 6th. I would use the following method AFTER the update to Windows 10 from Microsoft, that way you don't risk needing an activation key.
Go to All settings > Update & security > Recovery > Reset this PC > Remove everything. This will remove all your files, apps, and anything that does not come with Windows 10 and will give you a fresh / clean install. However I could not get this to work on one of my 3 systems. I received an error that simply stated, "Something Went Wrong. No Changes Were Made". As usual here, nobody has provided an answer for that specific issue.
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Since upgrading to Windows 10 it won't recognize any usb 2.0 flash drives.
Trying to update the driver via device manager, it says it could not find any drivers (on the net).
This despite me configuring non-signed drivers to be accepted.
Do Microsoft read these threads ?
Oh I tried the Microsoft USB Fixit utility and get the message "not supported on this operating system"
Well it's more important to get it out now than waiting until it works, isn't it ?
I wish history didn't keep repeating itself
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Question Info
Last updated May 10, 2024 Views 186,786 Applies to: