Ask a new question

I keep getting the error code 0x800704c7

 I keep getting the error code 0x800704c7 when my computer is trying to update to latest update 1709...I have version 1607...any help would be appreciated! Thanks!
Please be advised some users are reporting issues with the Windows 10 1709 update. Make sure you backup before attempting to upgrade:

http://answers.microsoft.com/en-us/windows/wiki...

How to block it if you don't want to upgrade:
https://www.groovypost.com/howto/block-windows-...

What is the make and model of your computer?

Have you checked the manufacturers website to determine compatibility?
Check this List to Determine if Your Computer is Compatible with homegrouthe Windows 10 Fall Creators Update 1709
https://answers.microsoft.com/en-us/windows/wik...

perform the following tasks:
12 Things You Should Do Before Installing Windows 10 Creators Update (Version 1709)
https://www.groovypost.com/howto/prepare-comput...


How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

How to Upgrade to Windows 10 Creators Update version 1709 using ISO File from Versions 1507, 1511, 1607 and 1703
https://answers.microsoft.com/en-us/windows/wik...
Best,
Andre
twitter/adacosta
groovypost.com

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Do any of the suggestions here https://social.technet.microsoft.com/Forums/ie/... work for you CrazyCatLady_02?
Or there’s this: https://answers.microsoft.com/en-us/windows/for...
Virginia - Time Lady.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello,
Microsoft provides many options to get the latest feature upgrade manually. You can use any of:
Upgrade assistant
Media Creation Tool
ISO File
to get Fall Creators update right now.
You can use the following guide having detailed Instructions on how to upgrade to the latest Feature upgrade i.e. Fall Creators update using all the three methods:
How to upgrade to Windows 10 Fall Creators update right now
http://www.yourwindowsguide.com/2017/10/upgrade...
Media Creation tool has an Edge over the Upgrade assistant in my opinion as it offers a greater degree of flexibility of downloading and using the ISO file so that one can deploy it on multiple computers.
Mark Yes below the post if it helped or resolved your problem

Opinions expressed are solely my own and do not represent the views or opinions of Microsoft.

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Same problem, turns out it was Microsoft Defender  blocking the install.  Open Windows Defender Security Center, go to Virus & Threat Protection, then Virus & Threat Protection Settings, and then turn off Real Time Protection.  The real time protection is temp and will turn back on after the install, but check anyway to make sure it back on after install

15 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks! That was the problem....all fixed!

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Andre,

I'm in a similar situation, unable to complete Windows 10 version 1709 update. I have tried every possible way to resolve this issue without any success. Since my HP PC has not been tested for the Fall Creators Windows update (1709) does it mean that there is no way to keep up with Windows updates in the future, unless we buy a new PC?

Your advice on this matter will be greatly appreciated.

Please see my PC's info below:

 

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

This is the latest error message I received:

12 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

And this is what HP Support says:

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Sumit Dhiman2,

I have followed your advice in regards to the multiple issues I've encountered while trying to update to Windows 10 (version 1709).

My PC is currently running on version 1703 but has failed every attempt to update to 1709. I have received multiple errors, but the most common are 0x80700c1 and 0x800704c7.

According to HP support, my PC has not been tested with this update, which would explain why it has failed to install.

Below please find my System info:

Thanks in advance...

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

This is the most common message I get every time I rum Windows Update Troubleshooting which keeps coming back even after running "Apply this fix"...

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 1, 2024 Views 50,758 Applies to: