We're have an issue with Word 2016 (and other Office 2016 apps) crashing when GPUpdate runs in the background or when manually ran. It occurs to multiple machines and multiple users, whether or not they are admin of their machine or just a domain user. The event log from Word crashing is below.
There is always an event log about 30 seconds after the application crash, posted further below.
I've turned on group policy debugging, but it doesn't provide any useful information.
Log Name: Application
Source: Application Error
Date: 10/20/2016 9:10:25 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AESC-800-1002
Description:
Faulting application name: WINWORD.EXE, version: 16.0.4444.1003, time stamp: 0x57e5f1eb
Faulting module name: ucrtbase.dll, version: 10.0.14393.0, time stamp: 0x57898db2
Exception code: 0xc0000409
Fault offset: 0x00087fb2
Faulting process id: 0x1940
Faulting application start time: 0x01d22a3e9cd01dc8
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office16\WINWORD.EXE
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 8330dd77-2867-4847-9076-03dc3adec06e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-10-20T13:10:25.046278500Z" />
<EventRecordID>13763</EventRecordID>
<Channel>Application</Channel>
<Computer>AESC-800-1002.BC.local</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>16.0.4444.1003</Data>
<Data>57e5f1eb</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.14393.0</Data>
<Data>57898db2</Data>
<Data>c0000409</Data>
<Data>00087fb2</Data>
<Data>1940</Data>
<Data>01d22a3e9cd01dc8</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office16\WINWORD.EXE</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>8330dd77-2867-4847-9076-03dc3adec06e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-GroupPolicy
Date: 10/20/2016 9:10:40 AM
Event ID: 1085
Task Category: None
Level: Warning
Keywords:
User:
Computer: AESC-800-1002
Description:
Windows failed to apply the Group Policy Printers settings. Group Policy Printers settings might have its own log file. Please click on the "More information" link.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
<EventID>1085</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>1</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2016-10-20T13:10:40.841695100Z" />
<EventRecordID>5002</EventRecordID>
<Correlation ActivityID="{54A0264E-1D4F-4E5A-A4B6-DEA4FC624F15}" />
<Execution ProcessID="1388" ThreadID="1812" />
<Channel>System</Channel>
<Computer>AESC-800-1002</Computer>
<Security UserID="S-1-5-21-823518204-2052111302-839522115-1339" />
</System>
<EventData>
<Data Name="SupportInfo1">1</Data>
<Data Name="SupportInfo2">4985</Data>
<Data Name="ProcessingMode">0</Data>
<Data Name="ProcessingTimeInMilliseconds">17781</Data>
<Data Name="ErrorCode">183</Data>
<Data Name="ErrorDescription">Cannot create a file when that file already exists. </Data>
<Data Name="DCName"></Data>
<Data Name="ExtensionName">Group Policy Printers</Data>
<Data Name="ExtensionId">{BC75B1ED-5833-4858-9BB8-CBF0B166DF9D}</Data>
</EventData>
</Event>
