Hello,
I am running windows 8.1 on an Asus N551JX, with a 128GB SSD + 1TB HD (devided in 2 partitions 500+500)
After a Microsoft office 365 update this afternoon, I have noticed a some sluggish and lagging behaviour on office or/and maybe the explorer. Taking a while to highlight and open the documents, freezing. I then decided to install all the windows optional updates available. During the download and installation I have tried to open another document. With the document opened the PC just froze up. Some message with the sad smile ":(" in the end came up and the windows restarted. After that it won't boot up again.
I have tried a recovery media I made a couple of months ago. But the Start-up repair says "Start-up Repair couldn't repair your PC". If I try Refresh your PC it tells me "The drive where Windows is installed is locked. Unlock the drive and try again.".
I have a 128GB SSD HD wherein the windows and a few games were installed.
On the BIOS boot up sequence I can not seem to find the SSD. And in the Troubleshoot menu of the Media, If I click "system Image Recovery" and browse to find a driver, the C: drive is now one of the partitions of my normal 1TB HD. Can't find my "old" C: drive where the windows is installed. Is the SSD dead?
Help please! I need my PC for my work!
Duarte