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Build 16.0.6568.2025 -- email signatures display as grayed out boxes

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Hi, i have identified an issue with this version. I am testing Office 2016 downloaded from MSDN, we have multiple subscriptions. Before the update, Outlook HTML signatures were working just fine, after the update, the email signatures are displayed as greyed out boxes, but only when you are composing an email... from Sent Items, they are displayed correctly, also, all email recipients get the images... i have tested this in 4 virtual machines, with 4 different user accounts and every time i updated Office to this latest version, the issue happened. All test VMs without the update continue to work just fine. Is this a known issue? Regards

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Answer

Hi everyone,

 

This issue should be resolved in build 16.0.7466.2038 that was released to public yesterday. Please go to File > Office Account > Update Options >Update Now.

 

Please post back if you’re on build 16.0.7466.2038 and still see this issue.  

 

Thanks,

Anahita

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Question Info

Last updated January 16, 2023 Views 10,940 Applies to: