windows socket registry entries missing according to diagnostics and internet no longer working at all

Hi Allanah, 

It seems that the actual registry entries are possibly corrupt. This may have affected TCP/IP as well and you say you have tried the reset cmds to no avail so I would try repairing them instead. Just so you know, this is considered a manual winsock reset of sorts, and involves modifying the registry. Please backup the full registry before you ever touch it. Also backup/export keys that you are intending to modify or delete. Thanks. So the main goal is to use the registry editor to delete (backup first!) the winsock and winsock2 subways and then remove and reinstall TCP/IP on Windows. To do this, follow these steps:

1) Start > Run > type "regedit" > hit enter.

2) Locate the following subkey:

           HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

3) Right click and delete the entire Winsock key and the Winsock2 keys.

4) Close regedit. 

Now, re-install TCP/IP overtop itself (it's a core component and can't be uninstalled, so we improvise..)

1) Login as admin. In control panel open up, "Network and Sharing Center"

2) Right click "Local Area Connection", and then click "Properties"

3) Under the This Component Uses the Following Items dialog box, click Install

4) Click Protocol, and then click Add

5) Click Have Disk

6) In the Copy Manufacture's files from box, type C:\windows\inf and then click OK.

7) In the list of protocols, click Internet Protocol (TCP/IP) and then click OK. Restart computer.

Let me know if this helps.