May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Turns on but then immediately shuts off?
Report abuse
Thank you.
Reported content has been submitted
* Please try a lower page number.
* Please enter only numbers.
Does your xbox go to the xbox one screen first? then turn off after a few seconds? that's what mine does
Report abuse
Thank you.
Reported content has been submitted
22 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
No, it doesn't even get that far. Black screen, immediately turns off.
Report abuse
Thank you.
Reported content has been submitted
8 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Mine has the same problem?
Report abuse
Thank you.
Reported content has been submitted
3 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
same problem here too. if i unplug the power brick, then plug it back it, it seems to fix the problem...for the time being. hopefully the problem doesn't get worse in time.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Sounds like what mine did. Everything started up fine at first. I even made it to the download, which completed. Afterwards, the XB1 shut off, presumably to reboot, but never came back on. I hit the power button repeatedly and tried every combination of unplugging and plugging back in I could think of. Nada. This was on 11/22. Ended up going to MS and getting bounced around to every internal department they had, before speaking to tech support. After 6+ hours all said and done, it was determined I needed to send mine back, which is what I'm doing.
From what I've seen on the net, if your issue is the same, most likely you'll need to have your unit replaced.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Same problem (in France) two hours trying to update, getting tout 80-81% then displaying "error". After last reboot it won't turn on (makes its sound, starts for two seconds then stops, nothing displayed on TV notre even detected on the input list), tried any combination to start dit... Giving up: i'm sending it back... :-( Really poor quality. I just hope it doesnt come from the power adapter and it won't screw the next one...
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Great, just received my replacement console as my first got the disc drive error. The replacement shuts off after 2 seconds so I can't use it at all! Not only can I not play games but now I can't use it for apps or anything! Useless.
Report abuse
Thank you.
Reported content has been submitted
2 people found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
My xbox does the same thing but only when theres updates, i dont understand why. I press the button , the light comes on then shuts right off like a second later. The only way im able to get it to turn on is to hold the power button and eject button at the same time.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
mine is doing the same *** thing.starting to make me mad. 500$ dollars on nothing
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Same problem (Mexico), twice, in diferent consoles, i dont know what to do
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated January 8, 2022 Views 38,787 Applies to: