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Reported and banned for cheating on Xbox live?

OK so last week I was playing gta online and I was in a free mode battle against another crew of players and they all decided to report me for cheating. 

Shortly after this happened I received an email and a 24 hour ban to my account for no reason. I filled a case review and they denied my claim. There was zero proof of anything or me cheating at any point. 

Is there anything I can do or anyone I can contact about this? I don't believe it is right that they can literally ban any one at any point with little to no proof for a service I paid for. 

Any suggestions or tips to help resolve this? 

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Nothing you can do.

You wouldn't of been banned so quickly as the enforcement team have to investigate any reports before taking action so you were probably suspended for something that happened a while ago.

As I said,they carry out a thorough investigation so they have proof of what you did but are under no obligation to show you anything as per the ToU/CoC you agreed to.

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I've never cheated ever in any video game online. I play games competitively and I don't think it's fair that if other players are sore losers that they can report me at will and get me banned for literally doing nothing wrong.

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Might be worth logging in here & reading about enforcement myths.enforcement.xbox.com/.../HowTo

You will only get banned if you have done something wrong,you won't get banned for "nothing".

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Telling a 32 year old man to [Mod Removed - Profanity], because he's being a [Mod Removed - Profanity] thats nothing, and resulted in my ban.  The snowflakes win everyone. 

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The enforcement team doesn't uses the forums and we can't help you with suspension issues
To check your suspension or if eligible for a case review: https://enforcement.xbox.com

That being said if you have an issue open a new post in the forums. This is a 3 years old post 

Game ON!

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For information regarding your ban, you’ll need to visit the Enforcement site here:https://enforcement.xbox.com/en-US .

If you were suspended for longer than a day you can also submit a case review from the same website. 

Submitting a Case Review is easy, and can be accomplished in several steps: 

  • Sign in to enforcement.xbox.com with the account that received the enforcement action and select the large box with an orange hammer icon, or visit your Enforcement History. 
  • Find the enforcement action that you wish to have reviewed, and select Apply for Review.
  •  Read the Case Review Terms of Use and agree by clicking the checkbox and selecting Agree.
  •  If you are already eligible for a Case Review, select the green arrow icon. If you are not yet eligible, you will be presented with a short questionnaire. These questions help gauge your understanding of the Code of Conduct and associated policies. Upon successful completion of the questionnaire, select thegreen arrow icon.
  •  Provide any details (up to 500 characters) regarding the enforcement action that may help XBLPET conduct a more complete investigation. This may include context around the activity or content that received enforcement, information about your game activity, or any other facts that you believe are worth noting. When complete, select Submit.

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Hello Ghillieuppp,

Thank you for bringing this issue to our attention. We recommend creating a new thread with a detailed description of the issue. We will be closing this thread due to it being several years old, and revived by a new post. Thank you again, and we look forward to hearing from you.

＼(^ω^＼)

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Last updated September 14, 2021 Views 2,928 Applies to: