How long does it take for Xbox live Escalation Support team to reply to an email??
i received an email requiring me to send them an email with pictures of my prepaid card to validate it. I sent the pictures
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January 12, 2024
How long does it take for Xbox live Escalation Support team to reply to an email??
i received an email requiring me to send them an email with pictures of my prepaid card to validate it. I sent the pictures
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Depending on the issue and the nature of escalation, it can take 24-72 hrs. Maybe more. Best bet is wait to see if they contact you.
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Okay thanks, i just have to wait.
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just be patient. they'll handle it as soon as they can.
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yeah beacuse it dosent take long for microsoft to do somthing
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I had the same problem, I submitted my request on january 10th and am still waiting for them to fix it, I've called several times everytime i get pushed off longer and longer. The most unprofessional customer service i've ever had.
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Must agree with drnick316...I'm started to get discouraged because Xbox's Escalations team has neglected to even make initial contact with me and it's been two weeks. I feel like a little fish lost in a big pond and I would do anything to get Xbox to make me feel reassured I havent been forgotten
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If you haven't heard back in 10 business days I'd email them or something and see whats up. The twitter team is always pretty responsive.
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How would I email them? What is the email?
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the OP indicated he/she already emailed them so presumably they were provided with an email address to contact.
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