Green Xbox 360 screen loads but then gets stuck with the white circle loading screen going onto the Xbox home

So just recently my Xbox 360 S (with no removable hard drive) will not go past the loading screen where it usually would sign in and take me to my Xbox home. I can however access the Xbox guide but what I can do is limited... Like things such as preferences and revenues are accessible but family setting, system settings and more are not. When I try to sign in to a profile, all of mine are listed but it will never actually sign in to the profile I select (even if the profile is on a USB). If you have any answers let me know or if there's another post that I failed to find which answered this, let me know too! Thanks!

Sorry to hear it.  It sounds as though the internal flash drive has died.  Are you able to get an official hard drive to plug into the console and try loading it up that way?

If not you may need to set up a repair of the console.

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To add to what onyx62is has told you, to set up a repair of the console log into your Microsoft Account (you're Xbox Live profile) at http://myservice.xbox.com and make sure that your console is registered.

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Last updated August 18, 2021 Views 17 Applies to: