KERNEL_DATA_INPAGE_ERROR

A couple of days ago I got this blue screen with KERNEL_DATA_INPAGE_ERROR and my computer re-started itself. Now I seem to get it more and more. I am running Windows 8 Pro on a 64-bit operating system. I have gone to event viewer and the error I have is:

Log Name: Application

Source: MsiInstaller

Date: 23-May-13 2:52:03 PM

Event ID: 10005

Task Category: None

Level: Error

Keywords: Classic

User: MARTINA\Martina

Computer: Martina

Description:

Product: Ask Toolbar -- Error 2738.Could not access VBScript run time for custom action .

Event Xml:

<Channel>Application</Channel>

<Computer>Martina</Computer>

</System>

<Data>Product: Ask Toolbar -- Error 2738.Could not access VBScript run time for custom action .</Data>

<Data>

</Data>

</EventData>

</Event>

What should I do? Any help would be appreciated!

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Answer

ZigZag3143 (MS -MVP)

MT

Typically caused by a bad block in the paging file or disk controller error. Before you investigate that I would remove AVG and use the built in defender.

http://www.avg.com/us-en/utilities

To check the HD run chkdsk

A- CHKDSK /R /F:

Chkdsk disclaimer: While performing chkdsk on the hard drive if any bad sectors are found when chkdsk tries to repair that sector any data available on that sector might be lost.

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
Do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.
It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.
http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.

ALSO Please run a system file check.

To run a system file check (SFC)

Open an elevated cmd window

(Go to start>type CMD>right click and run as administrator)

Type SFC /scannow

You may have to run this up to 3 times.

Let us know the results at the end

http://support.microsoft.com/kb/929833

http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/