Updates KB3185278 and KB3185330 fail to install
Report abuse
Thank you.
Reported content has been submitted
* Please try a lower page number.
* Please enter only numbers.
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Thank you for your prompt response.
I read carefully the instructions in the method you referenced.
Updates KB2952664, KB3020369, and KB3172605 were already installed on my AMD64 Windows 7 SP1 system.
So I turned off Windows Update, restarted my computer and accessed the Windows Update Catalog website using IE 11.
I downloaded KB3185330 from the catalog to my desktop and installed it from there, per the recommended procedure.
There was no change in the behavior of my PC:
- It installs the update;
- it indicates a restart is required to complete the installation;
- it configures the update to 30% completion;
- the PC shuts down and restarts;
- the "configuring Windaws Updates, do not turn off your computer screen completes the configuration to 96% and then hits a critical stop, reverts out of the update and restarts.
- The installation failed.
I checked the event log and the error is still the same " error code 8004005".
Any other suggestions?
Please note that I run Norton 360 and IBM Trusteer. Disabling them doesn't make a difference.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Yes, absolutely. This is the package I downloaded from the Windows Update Catalog:
October, 2016 Security Monthly Quality Rollup for Windows Embedded Standard 7 for x64-based Systems (KB3185330
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Yes, absolutely. This is the package I downloaded from the Windows Update Catalog:
October, 2016 Security Monthly Quality Rollup for Windows Embedded Standard 7 for x64-based Systems (KB3185330
.
That does not look like the correct one. It should be this .......
https://www.microsoft.com/en-us/download/details.aspx?id=53950
(source; .......
<Reimage pushing site removed>
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Thanks for pointing out the difference. I had not understood the significance of "Embedded". I retrieved the proper version and attempted to install it but again, the system reverted out of the changes prior to competing the configuration. The problem appears to be elsewhere.
I checked the setup event log and and found the following:
"Package KB3185330 failed to be changed to the Installed state. Status: 0x80004005.
and from the Details tab:
Log Name: Setup
Source: Microsoft-Windows-Servicing
Date: 10/13/2016 7:45:11 AM
Event ID: 3
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Giguere-AIO
Description:
Package KB3185330 failed to be changed to the Installed state. Status: 0x80004005.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Servicing" Guid="{BD12F3B8-FC40-4A61-A307-B7A013A069C1}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2016-10-13T11:45:11.742088700Z" />
<EventRecordID>4590</EventRecordID>
<Correlation />
<Execution ProcessID="1304" ThreadID="1404" />
<Channel>Setup</Channel>
<Computer>Giguere-AIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<CbsPackageChangeState xmlns="http://manifests.microsoft.com/win/2004/08/windows/setup_provider">
<PackageIdentifier>KB3185330</PackageIdentifier>
<IntendedPackageState>Installed</IntendedPackageState>
<ErrorCode>0x80004005</ErrorCode>
<Client>WindowsUpdateAgent</Client>
</CbsPackageChangeState>
</UserData>
</Event>
Hope this helps
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
"Status: 0x80004005."
.
Pls refer to .......
http://www.ghacks.net/2016/10/12/windows-error-codes-decrypted/
... and the included link to M$ website in the article.
Seems, the error code is related to "Access denied". It's likely that one of yr system settings has denied access to Windows Update to complete the install, eg firewall setting, router setting, antivirus setting, etc.
.......Or maybe, one of yr installed software is not compatible or uninstallable bc cumulative updates from M$ often uninstall incompatible 3rd-party software.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I had the same fail, both through Windows Update and via the download. I thought it had something to do with the AMD x64 processor but it turns out it was because I was multibooting (win7, xp, ubuntu mate). Once I bypassed grub everything ran fine.
Hope this helps.
Regards
Z
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Tried disabling some of the 3rd party startup pgms that I thought the most likely offenders, to no avail, keep getting the same response. The reported error code 80004oo5 is time stamped at 08:31:08:588
Rather than proceeding blindly, I wondered if anyone might help me interpret the the WindowsUpdate.log entries that immediately preceded this event:
2016-10-14
08:30:58:847
1040 f9c
Handler WARNING: Got extended error: "Generic Command
ErrorCode 80004005
Executable bfsvc.exe
ExitCode 112
Phase 38
Mode Install (upgrade)
Component Microsoft-Windows-BootEnvironment-Core-MemoryDiagnostic, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=x86, versionScope=NonSxS"
2016-10-14 08:31:00:445
1040 f9c
Report *********** Report: Initializing static reporting data ***********
2016-10-14 08:31:00:445
1040 f9c
Report * OS Version = 6.1.7601.1.0.66304
2016-10-14 08:31:00:445
1040 f9c
Report * OS Product Type = 0x00000003
2016-10-14 08:31:00:460
1040 f9c
Report * Computer Brand = LENOVO
2016-10-14 08:31:00:460
1040 f9c
Report * Computer Model = 7745
2016-10-14 08:31:00:492
1040 f9c
Report * Bios Revision = DUKT31AUS
2016-10-14 08:31:00:492
1040 f9c
Report * Bios Name = LENOVO BIOS Rev: 1.0
2016-10-14 08:31:00:492
1040 f9c
Report * Bios Release Date = 2011-05-23T00:00:00
2016-10-14 08:31:00:492
1040 f9c
Report * Locale ID = 1033
2016-10-14 08:31:00:679
1040 f9c
AU ########### AU: Initializing Automatic Updates ###########
2016-10-14 08:31:00:726
1040 f9c
AU # Approval type: Pre-download notify (User preference)
2016-10-14 08:31:00:726
1040 f9c
AU # Will display featured software notifications (User preference)
2016-10-14 08:31:03:222
1040 f9c
AU Successfully wrote event for AU health state:0
2016-10-14 08:31:03:222
1040 f9c
AU Initializing featured updates
2016-10-14 08:31:03:237
1040 f9c
AU Found 0 cached featured updates
2016-10-14 08:31:03:237
1040 f9c
AU Successfully wrote event for AU health state:0
2016-10-14 08:31:03:237
1040 f9c
AU Successfully wrote event for AU health state:0
2016-10-14 08:31:03:237
1040 f9c
AU AU finished delayed initialization
2016-10-14 08:31:03:237
1040 f9c
AU #############
2016-10-14 08:31:03:237
1040 f9c
AU ## START ## AU: Search for updates
2016-10-14 08:31:03:237
1040 f9c
AU #########
2016-10-14 08:31:03:300
1040 f9c
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7E175B7E-E057-4059-8883-224D6E1A9099}]
2016-10-14 08:31:08:588
1040 17a4
Report REPORT EVENT: {22FA038F-9861-467E-8AF1-F3275607B613}
2016-10-14 08:31:00:679-0400
1 182
101 {4776283E-49E0-4EF6-BC7B-D8458E38191F}
501 80004005
wusa Failure
Content Install
Installation Failure: Windows failed to install the following update with error 0x80004005: Security Update for Windows (KB3185330).
Thanks,
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
.
Hv a look at these links, maybe they could be of help .......
http://answers.microsoft.com/en-us/windows/forum/windows_7-update/error-code-80004005-while-installing-kb3033929/cbe72fb4-7d73-4907-8469-38fcd823c848?page=1
http://windowsitpro.com/patch-tuesday/patch-tuesday-kb3033929-causing-problems
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.