I am trying to install a program "Advanced System Care" I get a error message, Setup was unable to create the directory "C:\users\arthur\appdata\local\temp\is-rukl.temp
error 5 Access denied
I realized today I believe I have gotten this error on several things I have tried to install recently. I thought it was a problem with the actual program installer.
I have no idea where to even start. Thank you for any help you can give me
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MODERATOR NOTE 12 JULY 2018
This 8-year-old thread has long since run its course and is now locked.
If the marked Answer doesn't help you, please read the following articles and ask your own new question including details about your system and your specific problem. Please ask your question in the section of Microsoft Community appropriate for your version of Windows.
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If you're getting a problem trying to install Advanced System Care (as in the original question from July 2010), note than some antivirus/antimalware programs consider Advanced System Care to be a "potentially unwanted program" and may not let you install it. See, e.g., the 20 Sept. 2014 post from mrphster on page 2 of this exceedingly long thread. Also see https://forums.malwarebytes.com/topic/197749-advanced-system-care-10/
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