May 10, 2024
Contribute to the Windows forum!
Click here to learn more 💡
May 10, 2024
Windows 8.1 Top Forum Contributors:
WIndows 8.1 BSOD caused by KERNEL_DATA_INPAGE_ERROR
Report abuse
Thank you.
Reported content has been submitted
If you're still BSOD'ing after that, I'd like to run diagnostics on your hard disk. Start with a chkdsk (paste log afterwards) and then Seatools:
Chkdsk:
There are various ways to run Chkdsk~
Method 1:
Start > Search bar > Type cmd (right click run as admin to execute Elevated CMD)
Elevated CMD should now be opened, type the following:
chkdsk x: /r
x implies your drive letter, so if your hard drive in question is letter c, it would be:
chkdsk c: /r
Restart system and let chkdsk run.
Method 2:
Open the "Computer" window
Right-click on the drive in question
Select the "Tools" tab
In the Error-checking area, click <Check Now>.
If you'd like to get a log file that contains the chkdsk results, do the following:
Press Windows Key + R and type powershell.exe in the run box
Paste the following command and press enter afterwards:
get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt
This will output a .txt file on your Desktop containing the results of the chkdsk.
If chkdsk turns out okay, run Seatools -
http://www.seagate.com/support/downloads/seatools/
You can run it via Windows or DOS. Do note that the only difference is simply the environment you're running it in. In Windows, if you are having what you believe to be device driver related issues that may cause conflicts or false positive, it may be a wise decision to choose the most minimal testing environment (DOS).
Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced.
Regards,
Patrick
Report abuse
Thank you.
Reported content has been submitted
1 person found this reply helpful
·Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
All of the attached DMP files are of the KERNEL_DATA_INPAGE_ERROR (7a) bug check.
This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
BugCheck 7A, {4, 0, ffffe00000ab86b0, 7ffcd25c2330}
The 2nd parameter of the bug check = ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
With this said, likely a driver causing corruption as opposed to a faulty HDD and or controller.
-------------
1. You have various troublesome Asus software installed, such as AiCharger (Asus Charger), etc. Please uninstall any and all Asus software.
2. Remove and replace AVG with Windows 8's built-in Windows Defender for temporary troubleshooting purposes:
AVG removal - http://www.avg.com/us-en/utilities
Windows Defender (how to turn on after removal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html
3. ISODrv64.sys is listed and loaded which is the ISO CD-ROM Device Driver - ISODrive. Please uninstall ASAP.
4. What are you using TuneUpUtilities for? If you're using it to registry clean, please stop ASAP.
Regards,
Patrick
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated March 18, 2021 Views 13,031 Applies to: