Windows 10 photo app doesn't scroll to next photos

Hi Mark,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused. I will be glad to assist you with this.

To assist you better, you mean to say the old source folder does not change even if you have replaced it with a new source folder is that right?

Normally, when you view a photo from an album, the next button will appear. However, if that photo is the only available photo in the album, the next button does not appear. Could this be the reason why you don't see the next button? Do let us know.

Meanwhile, I would suggest you to run the Apps troubleshooter and check if it helps.

An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save you time and effort.

Get back to us with the response. We will be glad to assist you further.

Hi there, I tried the app troubleshooter but it did not find any problems to fix. Ever since I bought the laptop a few months ago, the photo app has never had the option to scroll to the next photo. I am trying to scroll to multiple photos within the same folder. Also I have refreshed Windows 10 about a month ago and also performed a SFC but to no avail. What can I do? Why does the app have this problem including the issue I mentioned regarding the source folders. I am finding Windows 10 and this app really frustrating to be honest!

Your help would be much appreciated!

Thanks.

I have just find out something in connection with the problem I am having! It is my photos in Google drive that do not have the scroll button. Photos that I open in other folders are fine... Why is the photo app having difficulty with the Google drive folder? It is saved locally on the computer.

Thanks

Hi!

It seems that this problem persists not only if the folder (Album) is synced using google drive, but also if it is a synced folder managed e.g. by QSync (Qnap)

This is really annoying since we use such sync software in our team for whole project folders...any suggestions yet?

Cheers,

Flo

I'm having the same issue. When I double click a photo the app arrows are greyed out, arrow keys in the keyboard and scrolling does not work either.

Back in the folder if I select a bunch of pictures then the photo app arrows can be clicked, it's not very friendly having to select all the pictures you want to see to be able to scroll through them.

One should be able to double click a single picture and scroll through the whole pictures on the folder without having to exit the app or making a selection of photos.