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Outlook 2010 - Custom Form Not Visible to Recipient

I have created a custom Outlook 2010 form. I can open the form, fill in fields and send it to myself, and I see it with all the fields' data retained.

This custom form was created from the 'Message' form template.

If I send the form to another person, they only see a blank message area, and do not see the custom form. What am I doing wrong?

 

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With a little reading, I found that in Design mode, in the Properties tab, checking the box labeled "Send form definition with item" does what I need it to do.

 

Thanks for your help.

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Do they have the form installed on their computer? If not, are you including the form definition when you send it?
Diane Poremsky [M365 Apps & Services MVP]
My specialty is Outlook and Microsoft 365 issues.
https://www.slipstick.com
https://www.outlook-tips.net
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Last updated March 13, 2024 Views 28,829 Applies to: