Connect-MicrosoftTeams not working

Hello Ashka123,

Thanks for your post in the forum. According to the error message, it seems that MicrosoftTeams PowerShell module wasn’t installed.

First, please run the following command to confirm whether you have installed Teams PowerShell module successfully: Get-Module -ListAvailable -Name MicrosoftTeams. If it is installed successfully, you will see the results like below:

If you cannot see the result, it means that the PowerShell module wasn’t installed correctly. Go to this link to download and install the module manually: https://www.powershellgallery.com/packages/MicrosoftTeams/1.0.2

Please feel free to post back if you have any update on it.

Regards,

Please find output

Hello Ashka123,

Thanks for your prompt update here. I can see the output shows you have installed the module successfully. However, it seems to have some problems. I suggest you re-install it to see how it goes:

1. Run Windows PowerShell as an administrator). Run the command Uninstall-Module -Name MicrosoftTeams

2. Run the Install-Module MicrosoftTeams command. If prompted to install the NuGet provider, type Y and press ENTER. If prompted to install the module from PSGallery, type Y and press ENTER.

After it is installed successfully, please Connect-MicrosoftTeams again and see whether it works now. If the same issue persists, please capture a screenshot of the entire output for further check.

Regards,

Rick

Still not working

Hello Ashka123,

From the latest error message you provided, I can see the module was installed without any problems but the installed module wasn’t imported to the session when you use any commands. Please run the following command Import-Module -Name MicrosoftTeams to import the Microsoft Teams module or Get-Module -ListAvailable | Import-Module to import all the available modules.

Please feel free to post back if you have any update on it.

Regards,

Rick

Do not know what wrong i am doing

Hello Ashka123,

Thanks for your prompt update. According to my experience, you should be able to connect to Microsoft Teams without any problems after installing the module. In order to narrow down the issue and find the root cause, I need to collect the following information:

1. Whether powershell can find other cmdlets in that module. Run Import-Module -Name MicrosoftTeams. Then type add-team then press tab to see if it will get auto-completed. You can capture a screenshot for further check.

2. Please check whether PowerShell can run other modules. For example, AAD and Exchange Online. Here is the command to connect to ADD: Connect-MsolService     

3. Please run the following command to get the store info: $env:PSmodulepath -split ";"

4. Run the following to gather stream info when processing the command: Connect-MicrosoftTeams -verbose and Connect-MsolService -verbose

Please capture a screenshot of each output and upload them in the forum for further analyzing. Thanks for your patience and cooperation.

Regards,

Rick

Hello Ashka123,

May I know if there is any update for next troubleshooting steps? 

Regards,

Rick

Hello Ashka123,

I totally understand it may cause many inconveniences in your daily work. In order to investigate to it further, please check my reply on September 23, and provide the information listed. They are necessary for the next troubleshooting steps.

Hope you can understand. Your cooperation would be highly appreciated.

Regards,

Rick