Banned from forza 4 online gameplay?

Got on forza 4 for the first time in 2 weeks and a message popped up as I went to check out the auction house: " You have been banned from forza 4 online multiplayer" or something along the lines of that. Why did this happen?  Is there any way I could get un-banned? I don't see what I did here so I request some answers.

 

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آخر تحديث شوال 19, 1439 مرات العرض 5 ينطبق على:

No one here can provide you with any information.  Your only recourse is to send an e-mail to *** تم إزالة عنوان البريد الإلكتروني بغرض السرية ***