microsoft points and marketplace

my xbox 360 just stole my money from me! i went out and bought 2800 microsoft points, and i used them to try and buy "escalation" map pack for black ops, but when i tried to download it, it took my microsoft points away, and said "cannot download this add-on" i also tried to buy a map pack for CoD 5, and it did the exact same thing. i want my money back NOW!

Call up 1-800-4MYXBOX

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

This is an Xbox related issues, and this is the Games for Windows forums. I'll move this thread over for you but TheDarkAvengerX is correct, your best bet is to call up Xbox Customer Support.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

If you purchased something, you can always redownload it from your purchase history. Fore more info and steps, check our Downloading Sticky: forums.xbox.com/.../33.aspx

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 19, 2021 Views 7 Applies to: