Xbox Forum Top Contributors:

SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅

Contribute to the Xbox forum!

Click here to learn more 💡

Hey gamers! Are you experiencing a problem with a specific game?

Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
.
Additional information on Game support can be found here: How do I get the right game support?

I can't buy anything regardless of the payment method.

I've tried 2 different credit cards and have repeatedly tried using my PayPal account. I've previously had no problem using my PayPal. Now all of a sudden it gives me the message "Your credit card could not be authorized. Please contact your credit card provider, or enter a different credit card." even when I'm using my PayPal. It would be much easier for me to use my PayPal so if anyone knows the solution to this problem that would be awesome. Thanks

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Replies (1)

Mister Gwyther

Xbox Ambassador

Are you trying to purchase content on Xbox.com or the console? What exact error message/code do you get on the console? Have you tried everything in the Purchasing Sticky? forums.xbox.com/.../32.aspx

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Question Info

Last updated August 19, 2021 Views 15 Applies to:

I can't buy anything regardless of the payment method.

Replies (1) 

Question Info

Replies (1)