Clicking Play in ANY Challenge game returns the screen to the Windows home screen

I haven't been able to play any of the challenge games since November 5. I can select the game, watch the advertisement, but when I click Play it returns me to the Windows home screen. No error message is displayed. I've tried it repeatedly on every game and every day. Same result. Challenges are the only part of the game that I play. If not fixed, I'll uninstall it.

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Hello CindiLeeLoo,

Thank you for reporting this issue.  This is a known issue that we hope to have fixed in the next App Update. We will update the forums once the App Update becomes available. Thank you for your time and your patience.

Thank you,

MS Win8 Games

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Helen, I am experiencing the SAME issue!  Please let me know when a "fix it" app becomes available, this is SO frustrating

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Hello ZonatedFungus75,

We are currently working on a fix that we hope to have out to everyone later this week or early next week.  So sorry for the frustration.

Thank you,

--MonsieurV3rt

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Last updated August 18, 2021 Views 6 Applies to: